Privacy policy & Terms of Usey

Effective Date: October 26, 2021.

iED and each Member that provides courses through the Fight the Fright Platform care  about the confidentiality and security of your information. This Privacy Policy applies to information that Fight the Fright collects through the Fight the Fright Platform when you interact with Fight the Fright, with Members, with other users, and generally with the Fight the Fright Platform. Institute of Entrepreneurship Development (iED) as the sole controller of data process in Fight the Fright implements the appropriate technical and organizational measures to ensure conformity with Regulation (EU) 2016/679.

Your information is received and controlled by Fight the Fright according to this Privacy Policy when you sign up for an Fight the Fright account or otherwise use the Fight the Fright Platform.

Fight the Fright is solely and independently responsible for its own privacy practices. No Member is responsible for Fight the Fright’s privacy practices.

If you enroll in a course offered by a Member through the Fight the Fright Platform, information about you and your activity in the course is received and controlled also by that Member as described in this Privacy Policy.

Each Member is solely and independently responsible for its own privacy practices. No Member is responsible for another Member’s privacy practices. Also, Fight the Fright is not responsible for any Member’s privacy practices.

If you do not accept the terms of this Privacy Policy, then please do not access, browse, or register for the Fight the Fright Platform or enroll in any courses. If you choose not to provide certain information required to provide you with various products and services offered on the Fight the Fright Platform, then you may not be able to establish a user account or obtain those products or services.

Any version of this Privacy Policy in a language other than English is provided for convenience and you understand and agree that the English language version will control if there is any conflict.

This Privacy Policy is organized as follows:

  • Information that Fight the Fright collects from you (including Personal Information)
  • Cookies and Tracking Technologies on the Fight the Fright Platform
  • How your information is used
  • How your information is shared
  • How to manage your Personal Information
  • Storage & Security
  • Privacy Policy updates
  • Contact information
  • Glossary

INFORMATION THAT Fight the Fright COLLECTS FROM YOU (INCLUDING PERSONAL INFORMATION)

Fight the Fright directly collects information when you:

  • sign up for an Fight the Fright user account and create an Fight the Fright user profile;
  • enroll and participate in online courses;
  • purchase a product or service (for example, Verified Certificates);
  • send email messages to Fight the Fright (including messages to learner support);
  • participate in user surveys; and
  • participate in public forums, webinars, and other interactive experiences on the Fight the Fright Platform.

Fight the Fright also indirectly collects usage information about your visit to the Fight the Fright Platform, as explained in the section below titled Cookies and Tracking Technologies.

Fight the Fright does not itself collect or store financial account numbers or identification issued by a governmental entity, employer, or other authority. Instead, if you choose to make a purchase on the Fight the Fright Platform, for example a Verified Certificate, you will be directed to Fight the Fright’s third-party payment processor and Fight the Fright’s third-party ID verification service provider. If you do not wish to submit the required authentication or payment information, then you will not be able to obtain a certificate via the Fight the Fright Platform.

Fight the Fright requires your Personal Information only in limited circumstances when you:

  • sign up for an Fight the Fright user account (name, username, email address);
  • purchase a Verified Certificate (so that Fight the Fright’s third-party vendor can authenticate your identity) or other product or service (so that Fight the Fright’s third-party vendor can process payment);
  • participate in remote proctoring or other course facilitation processes (so that Fight the Fright’s third-party vendor can monitor and assess the integrity of your course activity); or
  • earn a Verified Certificate (the certificate will have your name on it).

To the extent that Fight the Fright associates the information that Fight the Fright collects directly or indirectly with an individual (for example, you), the association is based on Personal Information in your account profile.

You may voluntarily choose to share additional Personal Information on the Fight the Fright Platform, for example:

  • in your Fight the Fright account profile (and you may display a limited or full profile to other Fight the Fright Platform users);
  • in applying for financial assistance; or
  • when participating in a course, forum, webinar, or other interactive experience on the Fight the Fright Platform (noting that in some cases, this information is shared with a third party that provides tools or other assistance for the Fight the Fright Platform or a course).

Fight the Fright encourages you to use discretion before voluntarily sharing additional Personal Information on the Fight the Fright Platform. (If you later choose to delete your Fight the Fright account, deletion of your Personal Information will be subject to the process and limits outlined below.)

Members do not receive your Personal Information unless and until you enroll in a course. If you enroll in a course, the Member that offers the course will receive Personal Information from your Fight the Fright account profile plus the information that Fight the Fright collects about your activity and performance in the course in which you enrolled.


COOKIES AND TRACKING TECHNOLOGIES ON THE Fight the Fright Platform

Like many companies, Fight the Fright uses Cookies and other common Tracking Technologies on the Fight the Fright Platform and in email communications to help Fight the Fright better understand your use and needs of the Fight the Fright Platform, current and future Fight the Fright-related products and services, and how Fight the Fright and Members can improve. For example:

  • based on your cookie settings, Fight the Fright tracks information indicating, among other things, which pages of the Fight the Fright Platform were visited, the order in which they were visited, when they were visited, and which hyperlinks and other user interface controls were used;
  • Fight the Fright may log the IP address, operating system, and browser software (including mobile use and device type when you use Fight the Fright native mobile apps) you used when accessing the Fight the Fright Platform, and Fight the Fright may be able to determine from an IP address your Internet Service Provider and the geographic location of your point of connectivity; and
  • Fight the Fright may track and collect information from emails that Fight the Fright sends to you, for example whether you opened the email or clicked on any links from the email.

Fight the Fright also partners with third parties to help us track and understand your activity on the Fight the Fright Platform, how you interact with Fight the Fright’s social media, and how you find or may be referred to the Fight the Fright Platform. Individual Members may separately use Tracking Technologies within their courses and email communications to understand your activity within a course and how you find or may be referred to a course on the Fight the Fright Platform.

Fight the Fright and Members use Cookies and other Tracking Technologies for the following purposes:

  • when necessary for system administration, security, and integrity to ensure the Fight the Fright Platform works properly for you. Without these technologies, the Fight the Fright Platform may not function correctly;
  • to enable analytics, performance and functionality, to help Fight the Fright and Members gather information about how visitors use the Fight the Fright Platform and monitor Fight the Fright Platform performance, and to enhance your experience by recognizing and remembering whether you have visited the Fight the Fright Platform before and may have any personal preferences; and
  • to support marketing by enabling Fight the Fright and Members to deliver content relevant to your interests on the Fight the Fright Platform and third-party sites based on how you interact with Fight the Fright or Member advertisements or content. Fight the Fright and Members use “first-party” cookies, which means cookies served by Fight the Fright or an individual Member, and also “third-party” cookies, which means cookies served by third parties that help Fight the Fright and Members track this information.

You have some options for managing Cookies and other Tracking Technologies. These include:

  • Modifying your browser settings: You should be able to control how and whether your web browser accepts Cookies by adjusting its privacy and security settings. The “help” feature of the menu bar on most browsers will tell you how to stop accepting new Cookies, how to receive notification of new Cookies, and how to disable existing Cookies. If you reject Fight the Fright’s Cookies, many functions and conveniences of the Fight the Fright Site may not work properly.
  •  Opting-out of certain third-party tracking and advertising: Some of the third parties used by Fight the Fright or a Member for Cookies and Tracking Technologies offer the ability to opt-out from their tracking by following processes described on their websites. A list of some such third parties is maintained and available at the Fight the Fright learner Help Center and includes, for some, links to applicable opt-out processes. Neither Fight the Fright nor any Member is responsible for the effectiveness of any third-party opt-out options.

HOW YOUR INFORMATION IS USED

Fight the Fright and Members use information, including Personal Information, to carry out the following purposes:

  • Operate and improve the Fight the Fright Platform – This includes creating and improving features that support the Fight the Fright community and enable Fight the Fright Platform usage at scale. This also includes personalizing the Fight the Fright Platform, so your learning experience is tailored to your interests and needs.
  • Create, administer, provide, and teach courses – This includes creating and improving the delivery of massive open online courses and programs on Fight the Fright. This also includes personalizing courses, so your learning experience is tailored to your interests and needs, and assessing your performance and awarding certificates.
  • Offer and improve products and services – This includes enabling you to navigate the Fight the Fright Platform, to enroll and participate in courses and programs on the Fight the Fright Platform, to learn effectively in such courses and programs, and to purchase or obtain products and services on the Fight the Fright Platform such as Verified Certificates.
  • Develop and maintain the security and performance of the Fight the Fright Platform – This includes tracking Fight the Fright Platform outages and creating software solutions, detecting violations of the Honor Code and Terms of Service, and monitoring uses, misuses, and potential misuses of the Fight the Fright Platform.
  • Communicate with you – This includes answering your course and platform questions, notifying you of course and Fight the Fright Platform maintenance and updates, marketing to you about course offerings, programs, news, and related products and services of Fight the Fright or Fight the Fright affiliates, and as permitted under applicable law, sending you communications about products or services of selected business partners that may be of interest to you.
  • Support scientific research including, for example, in the areas of cognitive science and education – This includes collaborating to enable and conduct research about how learners access and master course materials online, with the goal of improving course outcomes.
  • Track Fight the Fright Platform usage against goals and mission – This includes performing analytics to evaluate access to and performance in courses and course-related products and services and to report aggregate usage information (not Personal Information) to business partners and external audiences.
  • Exercise, enforce, and comply with legal rights and obligations – This includes responding to subpoenas, court orders, or other legal process; and investigating, preventing, or taking action regarding illegal activities, suspected fraud, security or technical issues, or to protect the rights, property, or safety of Fight the Fright, Members, or others, and as otherwise required by applicable law.

Fight the Fright or a Member may also seek your consent for additional uses of information, including Personal Information, and will use it only for the purpose described to you. All use of Personal Information is subject to applicable law.


HOW YOUR INFORMATION IS SHARED

Fight the Fright and Members share information, including Personal Information, with third parties for the following purposes:

  • With service providers, contractors, and other third parties that help carry out the uses described above – Fight the Fright requires third parties to: (1) abide by this Privacy Policy and applicable law; (2) handle Personal Information in a confidential manner and maintain adequate security; and (3) use Personal Information only as needed to fulfill the relevant purpose(s). In some cases, the Fight the Fright Platform and individual courses are integrated with third-party services or contain links to websites published by third parties, including other content providers as well as service providers. These third parties are responsible for their own privacy practices, so you should pay attention anytime you are redirected to a third-party website and be sure to review its privacy policy.
  • With other learners in courses that you take and with other visitors to the Fight the Fright Platform, to create an interactive learning environment, support class participation, and share course information – This includes sharing comments, coursework, or other information or content that you submit to a portion of the Fight the Fright Platform designed for viewing by other class members or for public communication. This also includes providing opportunities for you to communicate with other users who may have similar interests or educational goals, for instance, recommending specific study partners or connecting potential student mentees and mentors. In such cases, Fight the Fright and each Member that offers a course in which you enrolled may use all information collected about you to determine who might be interested in communicating with you, but will only provide others your username (for clarity, no disclosure of your real name or email address).
  • With employers, government programs, institutions, or other enterprises that sponsor your enrollment in a course for training or other educational purposes – If an entity pays for or otherwise sponsors your Verified Certificate or course participation, Fight the Fright will share information with the entity as needed to confirm your enrollment, participation, progress, and completion status in that course.
  • With affiliates of Fight the Fright or a Member, or with successors in the event of a merger, acquisition, or reorganization, for their use consistent with this Privacy Policy.

Fight the Fright or a Member may also seek your consent for additional disclosures of information, including Personal Information, and will share it only as described to you. In addition, Fight the Fright or a Member may share with the public and with third parties, including but not limited to researchers and business partners, information and Personal Information that is de-identified or aggregated in a manner that does not personally identify you.


HOW TO MANAGE YOUR PERSONAL INFORMATION

You can manage your Personal Information through learner features on the Fight the Fright Platform and requests to the Fight the Fright learner support team. If your request involves information controlled by a Member, Fight the Fright learner support will notify and coordinate with the appropriate Member to address your request. Fight the Fright will provide support to the extent required by applicable law (for example, learners in the European Union) and more broadly when possible, as a courtesy in our sole discretion. Fight the Fright will notify you in the event that Fight the Fright is unable to meet a request that is not legally required. Similarly, Members will only be obligated to comply with requests to the extent legally required, but may choose to comply with other requests in their sole discretion.

Access and correct your Personal Information

Much of your Personal Information is available in your Fight the Fright account. Your name, email address, and other identifiable profile information is editable through the profile settings in your Fight the Fright account except as noted below. Your account dashboard lists all current and archived courses in which you have enrolled and includes links to any Verified Certificates you may have earned. The dashboard also contains copies of your answers and other participation and performance in courses. Please contact Fight the Fright learner support to access and update this or other information. If your request involves information controlled by a Member, Fight the Fright learner support will notify the appropriate Member of your request.

Exceptions:

  • Usernames cannot ever be changed. This is an Fight the Fright system restriction. Because usernames identify you in courses and elsewhere on the Fight the Fright Platform, Fight the Fright encourages you to use discretion in choosing your username.
  • Fight the Fright does not track or index every time or every place on the Fight the Fright Platform when or where a learner may volunteer Personal Information, so neither Fight the Fright nor Members will be able to help you locate or manage all such instances. Fight the Fright encourages you to use discretion before volunteering Personal Information on the Fight the Fright Platform.

Restrict or object to the processing of Personal Information

If you want to manage emails and other communications to you, you may update your preferences in your Fight the Fright account dashboard, follow the steps described in links at the bottom of email messages, or contact Fight the Fright learner support. You may object to, or request that Fight the Fright or a Member stop, its use of your Personal Information for other purposes by contacting the Fight the Fright learner support team. If your request involves information controlled by a Member, Fight the Fright learner support will notify the appropriate Member of your request. Please note that if you choose to restrict Fight the Fright’s or a Member’s ability to process Personal Information, and the processing is otherwise required to provide you with various services and products offered on the Fight the Fright Platform, you may not be able to establish an Fight the Fright user account or enroll for a course, and Fight the Fright or a Member may not be able to provide you with those services or products.

Delete account and Personal Information

To request deletion of your Fight the Fright account and Personal Information, you should click the button labeled “Delete my account” in your Fight the Fright account settings. Because deletion on the Fight the Fright system is a permanent action and cannot be reversed, Fight the Fright may ask you to complete a process that aims to confirm your authority to manage the Fight the Fright account affected by your request.

With respect to your Fight the Fright account, Fight the Fright will permanently:

  • deactivate your Fight the Fright account,
  • remove the active profile,
  • retire your username, and
  • remove you from Fight the Fright email lists.

With respect to your Personal Information, Fight the Fright will permanently delete your Fight the Fright account profile Personal Information from the Fight the Fright Platform.

As noted above, to the extent that Fight the Fright associates the information that Fight the Fright collects directly or indirectly with an individual (for example, you), the association is based on Personal Information in your Fight the Fright account profile. By erasing the Personal Information in your Fight the Fright account profile, the remaining information about your activity on the Fight the Fright Platform will no longer be associated with you, except as noted below.

These changes will be applied to data stores that are used for operation of the Fight the Fright Platform including course administration by Members. If you enrolled in any courses on the Fight the Fright Platform, the Fight the Fright learner support team will share your request with the Members that offered those courses.

Exceptions:

  • Deletion will not apply to historical activity logs or archives unless and until these logs and data naturally “age-off” the Fight the Fright system.
  • Fight the Fright does not track or index every time or every place on the Fight the Fright Platform when or where a learner may volunteer Personal Information, so neither Fight the Fright nor Members will be able to help you locate or manage all such instances. Fight the Fright encourages you to use discretion before voluntarily sharing your Personal Information on the Fight the Fright Platform.
  • Fight the Fright will archive course data (in a manner and to the extent permitted under applicable law) to serve its mission to enable scientific research on cognitive science and education. These archives are used to produce encrypted research data packages for Members, and Personal Information may not be deleted from research data packages retained by Members.
  • Fight the Fright and each applicable Member cannot always delete records of past interactions and transactions. For example, records relating to previous purchases on the Fight the Fright Platform must be retained for financial reporting, audit, and compliance reasons.
  • Fight the Fright and each Member will retain and use Personal Information as necessary to comply with its legal obligations, resolve disputes, enforce its agreements, and as otherwise permitted by applicable law.

Data retention

Fight the Fright will retain your Personal Information for as long as your account is active or as needed to provide you with services; to maintain a record of your transactions for financial reporting, audit, and compliance purposes; and to comply with Fight the Fright’s legal obligations, resolve disputes, enforce its agreements, and as otherwise permitted by applicable law. If you enroll in a Member’s course, such Member will also retain your Personal Information for as long as needed to provide you with services; to maintain a record of your transactions for financial reporting, audit, and compliance purposes; and to comply with its legal obligations, resolve disputes, enforce its agreements, and as otherwise permitted by applicable law. Upon your request that Fight the Fright deactivate your account and delete your information, Fight the Fright will follow the process described above, including without limitation archiving your course data (in a manner and to the extent permitted under applicable law) to serve its mission to enable scientific research on cognitive science and education. These archives will be used to produce encrypted research data packages for Members, and each such Member may also keep and use course data for scientific research.


STORAGE & SECURITY

Fight the Fright stores information, including Personal Information, on its own servers and also on servers of companies that Fight the Fright hires to provide services. Each Member also stores information, including Personal Information, on its own servers and/or on servers of companies that the Member hires to provide services. In each case, information may be stored in Germany and in other countries where Fight the Fright or a Member operates, and in countries where Fight the Fright and each Member’s respective service providers operate. If you are in the European Union, Switzerland, or other regions with laws governing data collection and use, you acknowledge that Fight the Fright and each Member may transfer, process and store your personal information in Germany and other countries, the privacy laws of which may be considered less strict than those of your region.

Fight the Fright controls its own copy of information collected through the Fight the Fright Platform and has an information security program designed to protect information in its possession or control. This is done through a variety of privacy and security policies, processes, and procedures. Fight the Fright uses administrative, physical, and technical safeguards that reasonably and appropriately protect the confidentiality, integrity, and availability of the information that it collects, receives, stores, or transmits. Nonetheless, no method of transmission over the Internet, or method of electronic storage, is 100% secure; and therefore, Fight the Fright cannot guarantee its absolute security. While Fight the Fright works hard to ensure the integrity and security of its network and systems, Fight the Fright cannot guarantee that its security measures will prevent “hackers” or other unauthorized persons from illegally accessing or obtaining information.

If Fight the Fright learns of a security breach involving its copy of your Personal Information, Fight the Fright may attempt to notify you electronically so that you may take appropriate protective steps. By using the Fight the Fright Platform or providing Personal Information to Fight the Fright, you agree that Fight the Fright can communicate with you electronically regarding security, privacy, and administrative issues relating to your use of the Fight the Fright Platform. If a security systems breach occurs, Fight the Fright may post a notice on the Fight the Fright homepage (www.fight-the-fright.eu) or elsewhere on the Fight the Fright Platform and may send an email to you at the email address associated with your Fight the Fright account. Depending on where you are located, you may have a legal right to receive notice of a security breach, involving your Personal Information, in writing.

If a Member learns of a security breach involving that Member’s copy of your Personal Information, the Member may attempt to notify you electronically so that you may take appropriate protective steps. By enrolling in a Member’s course on the Fight the Fright Platform or providing Personal Information to the Member, you agree that the Member can communicate with you electronically regarding security, privacy, and administrative issues relating to your course enrollment and participation. If a security systems breach occurs, the affected Member may post a notice on the Fight the Fright Platform and/or send an email to you at the email address associated with your enrollment in the Member’s course on the Fight the Fright Platform. Depending on where you are located, you may have a legal right to receive notice of a security breach, involving your Personal Information, in writing.


PRIVACY POLICY UPDATES

This Privacy Policy will be reviewed and updated from time to time. When changes are made, the Privacy Policy will be labeled as "Revised (date)," indicating that you should review the new terms, which will be effective immediately upon posting on this page, with an updated effective date. By accessing the Fight the Fright Platform after any changes have been made, you accept the modified Privacy Policy and any changes contained therein. In case you miss the notification referenced above, be sure to return to this page periodically to ensure familiarity with the most current version of this Privacy Policy.


CONTACT INFORMATION

If you have privacy concerns, have disclosed data you would prefer to keep private, or would like to access the Personal Information that Fight the Fright maintains about you, please contact us at info@ied.eu.

Data Protection Officer:

Dimitrios Tsakiridis

Email: dpo@entre.gr

Phone.: 6979110820

You may also write to us at: ATTN: PRIVACY, Institute of Entrepreneurship Development, Valtetsiou & Tripoleos, Larisa 41336, GREECE. If your request involves a Member, Fight the Fright will notify the appropriate Member of your request.


GLOSSARY

Cookies are unique identifiers usually in the form of small data files placed on your device that send certain information about your activity on the Fight the Fright Platform or in an email communication back to Fight the Fright or the authorized third party that served the cookie. Fight the Fright or third parties may also use Flash cookies.

Fight the Fright Platform consists of all content and pages located within the www.fight-the-fright.eu web domain and all Fight the Fright mobile applications.

Member is each educational institution or other leading global institution or entity that provides courses through the Fight the Fright Platform.

Personal Information is information that specifically identifies you or that, when combined with other information, could be used to identify you.

Tracking Technologies are web beacons, clear gifs, pixels, and similar technologies that are also unique identifiers used to track your online activity but are not stored on your device.

Verified Certificate is a virtual certificate that shows that you have successfully completed your Fight the Fright course or program and verified your identity using your webcam and your acceptable form of photo ID.